Beach House Resort & Spa Case Study
Located directly on the shoreline of the island’s popular Coligny Beach the Beach House Resort promises a genuine beachfront experience. The infamous Tiki Hut; nestled in the sand dunes and volleyball courts of Coligny Beach, framed by an authentic open-air thatched roof, and featuring island cocktails and live music, is the Hilton Head Island hot spot.
In early 2014, management began to consider beverage performance improvement tools. Anyone sitting in the bar on a high volume night, watching drinks flying across the bar to what seemed like an endless lineup of customers, would sense there was a need to know, not just hope everything was getting sold and poured correctly.