Our ProcessWe are experts in bar operations. Our consulting delivers F&B revenue and gross profit performance improvement leaps. Our technology tools deliver actionable information and a sustained ROI result.
Step 1 – Assessment. Look at the business from the perspective of the numbers, management expectations, and actual performance / customer experience. Are there dramatic performance improvement opportunities, and how best to go after those opportunities. An intense Secret Shopper program looking for significant revenue and profit improvement opportunities.
Step 2 – Performance Improvement. Execution of a 120 day program, sometimes involving bartender monitoring technology, designed to achieve change in a positive, developmental process.
Step 3 – Performance Monitoring. A check in process, sometimes utilizing bartender monitoring technology to insure results improvement is maintained and further extended.